Contact

We’re here to help with any questions about your order, our products or your shopping experience. Whether you need assistance choosing the right item or have a question about delivery, our team is always happy to assist.

Email: support@omeearth.store

Mailing address: 79 Macadie Way, Merrimac QLD 4226, Australia

Please note that Ome Earth operates primarily online; the above address is our registered business address and is not a retail storefront.

We aim to respond to all enquiries within 24 hours. For order‑related questions, please include your order number and the email address used at checkout so we can assist you quickly. For returns or exchanges, kindly review our Refund Policy and contact us via email so we can guide you through the process.

Your feedback means a lot to us. If you have suggestions or comments about your shopping experience, feel free to get in touch – we’re always looking to improve.